Returns & Exchanges
At Resin Store, we want you to be completely satisfied with your crafting supplies and kits. If you are not happy with your purchase, you may return unused and unopened items within 30 days of delivery for a full refund.
Initiate Your Request
Contact our support team with your order number and details about the product you would like to return to receive a return authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that all seals remain intact to qualify for a refund.
Ship the Items
Affix the provided shipping label or use your preferred carrier to send the package back to our main distribution warehouse.
Receive Your Refund
Once we inspect the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing